Main Office



Keeping our community and employees healthy remains a top priority. As Warren Water continues to reduce unnecessary contact, we encourage all customers to take advantage of our online payment system at  We are now offering PayPal and Amazon Pay as online payment* options. Phone payments are also accepted using your Visa, Mastercard, Discover or electronic check.

For a one stop convenience to reduce contact, customers also now have the option of in-person payment* at Walmart.

Online/Mobile Payments

  • Visit
  • Click Pay Your Bill/My Account to access the payment system
  • “Pay Now” option for quick payment without account registration*
  • Securely save payment method (credit/debit cards or e-checks)* for future payments
  • Make a one-time or recurring payment
  • Sign-up for paperless billing with email reminders
  • Schedule automatic payments from your checking or savings account or credit card*
  • View bill history
  • View payment history
  • Available 24/7
  • Electronic checks will not be charged a transaction fee

Phone Payments/Automatic Payments

  • Call 844-363-0023844-363-0023 toll free for the phone system payment options
  • Check account balances
  • Make payment by Visa, MasterCard, Discover and electronic checks*
  • Available 24/7
  • Electronic checks will not be charged a transaction fee

*Transaction/Processing fees may vary.

Healthy at Home Utility Relief Fund

Healthy at Home Utility Relief Fund provides relief to Kentuckians affected by COVID-19 that need assistance with their water, wastewater, electric, or natural gas service. Kentucky’s Community Action Network is partnering with Team Kentucky to distribute these funds statewide.

Two components for this program are available: Subsidy provides assistance to all eligible households. Crisis provides assistance to eligible households experiencing a crisis situation with their utilities.

How to Apply: Interested households should contact their local Community Action Outreach Office on how to apply. To locate your local office, please call 800-456-3452 or visit Applications will be taken as long as funding is available, or until December 30, 2020.

Warren Water Asks the Community to Imagine A Day Without Water

In recognition of Imagine a Day Without Water, Warren Water is joining the Value of Water Coalition and asking our community to consider the impact of living without quality tap water, our most precious resource.   

The Value of Water Coalition is dedicated to educating and inspiring the nation on how water is essential and invaluable and therefore, needs investment.  The Kentucky Water Resources Board was created during the 2016 Session of the Kentucky General Assembly. The board was formed to provide state regulators with recommendations on water use efficiency, as well as develop a water conservation strategy for the state’s agricultural sector. 

Kentucky Rural Water Association Executive Director Gary Larimore shared, “It is critical and more evident with the pandemic that our water resources continue to be a focus across the state.  Kentucky Rural Water Association partners with water and wastewater utilities across the state to help them protect and manage this valuable resource. We continue to make great strides.”  

“Warren Water is honored to join the Value of Water Coalition and Kentucky’s Water Resources Board and hundreds of other organizations around the country who are participating in the sixth annual Imagine a Day Without Water.  A day without water would be a public health and safety crisis.  The fight against COVID-19 would seem impossible. It means no water to wash your hands, shower or flush the toilet, no water to drink or cook with, and no water to do laundry or dishes. A single nationwide day without water service would make it impossible for doctors, firefighters, and farmers to serve our communities.,” stated John Dix, WCWD general manager. “It’s great to see continued proactive steps for the future of water infrastructure at both the state and federal level.”  

As the community considers the impact of living without water, we invite everyone to participate in our online social media push with messaging to share with family and friends.  For participants who like, share and comment on our posts between October 21 and October 22 your name will be entered in a drawing to win a pizza and pizza cutter (three winners will be drawn).  Why pizza?  Food for thought, it takes 42 gallons of water to make one slice of pizza plus everyone loves pizza.     

About Warren County Water District 

Warren Water is a public water and wastewater utility serving more than 30,000 water and 7,500 wastewater customers throughout Warren County while providing operation and management services to Butler County Water System and Simpson County Water District.  There are over 1,200 miles of water mains in the Warren Water service area, which spans 530 square miles.  The Warren Water sewer system includes over 190 miles of sewer lines.  For more information, visit


The Wash Your Hands campaign, will launch in-conjunction with Global HandwashingDay on October 15, to reinforce healthy habits within the community.  The annual campaign is sponsored by Simpson County Water District, Warren County Water District, Simpson County Water System and the Barren River District Health Department.  This community wide Wash Your Hands campaign brings attention to proper handwashing in an effort to keep our community healthy.

“The Barren River District Health Department works to help our communities stay at their optimal health and we are always eager to form partnerships with other organizations that are interested in promoting healthy lifestyles – that’s why this alliance with Simpson, Warren and Butler Water has proven to be successful in the past. Our outreach is stronger when we band together and is even more important during a pandemic,” stated Ashley Lillard, Barren River District Health Department Director for Population Health.    

The wash your hands campaign provides free mirror clings for schools, daycares, businesses and other organizations to use in their facilities.  According to the Centers for Disease Control and Prevention, handwashing is the single most important thing we can do to keep from getting sick and spreading illness to others.

General Manager John Dix is pleased to launch this campaign once again with BRDHD.  “The fight against COVID-19 impacts everyone within our community and by reinforcing our messaging to properly wash hands for at least 20 seconds will lessen the spread with the continued reminders. Frequent and proper hand hygiene is on the most important things we can all do to prevent infection.  Our message is simply to spread the word, not the germs.”  

To receive free mirror clings/posters for your school/daycare, business or organization stop by the offices of Simpson County Water District, Warren County Water District, Butler County Water System or the Barren River District Health Department. 



The Warren County Water District continues to promote education in the water supply field by offering a scholarship each year. Hshaw Reh of Warren Central High School was awarded a $1,000 scholarship to Western Kentucky University for the 2020-2021 academic year.

“Hshaw has overcome his fair share of obstacles, which have only helped him to further appreciate the Warren County community. He demonstrates a giving spirit by participating in various volunteer efforts in the community. Hshaw successfully completed eleven honor classes with a strong focus on academic achievements. We are excited to offer assistance as he furthers his higher education by pursuing a degree in engineering at WKU,” said WCWD General Manager John Dix. “This scholarship is another way we can serve our community and our customers.”

In an effort to foster success of future water and wastewater utility professionals, the scholarship is offered to assist a Warren County high school senior pursuing further education in a related field. The scholarship is renewable for four years, as long as requirements are maintained.

For application and eligibility details, students should contact their high school guidance counselor or visit

About Warren County Water District
Warren Water is a public water and wastewater utility serving more than 30,000 water and 7,500 wastewater customers throughout Warren County. There are over 1,200 miles of water mains in the Warren Water service area, which spans 530 square miles. The Warren Water sewer system includes over 190 miles of sewer lines. For more information, visit

Main Office 270.842.0052 Emergency/After Hours 270.842.0068