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WARREN WATER ANNOUNCES WATER & SEWER RATE ADJUSTMENTS

Warren County Water District (Warren Water) will implement the second year of a four year plan of rate adjustments for water and wastewater customers effective July 1, 2020.  These adjustments are the result of wholesale water and wastewater increases from Bowling Green Municipal Utilities (BGMU) needed to support a water treatment plant expansion from 30 to 45 million gallons per day and wastewater capacity increases in the southern areas of the city and county due to substantial growth. The total cost of the water and wastewater projects are over $60,000,000, which is shared by both utilities.

The bill for an average residential water customer will increase $0.60 from $23.34 to $23.98. The monthly average bill for a wastewater customer will increase $0.12 from $21.89 to $22.01. The subsequent rate increases in 2021 and 2022 will remain low. Even after these increases, Warren Water continues to have the lowest rates in Warren County, as well as some of the lowest in the state and region.      

“Warren Water recognizes that any increase can be difficult, especially today, for our residential and business customers; however, these rate adjustments were committed to in 2019 so that these critical infrastructure projects could begin”, stated John Dix, WCWD General Manager.  “With such a significant investment into this region’s infrastructure, the staff at BGMU continue to work with us to achieve our goal of reducing the impact on our customers by adopting a four-year rate setting strategy to lessen the immediate cost impact.”

Warren Water maintains over 1,200 miles of pipeline, along with 32 pumping stations and 28 storage tanks throughout a 530-square-mile area. Warren Water’s wastewater system includes over 190 miles of sewer, transporting nearly three million gallons of wastewater to BGMU’s wastewater treatment plant daily.  Warren Water is committed to providing safe, quality drinking water and wastewater service at the most reasonable rates possible by managing costs and overhead effectively.

“During this pandemic, it has become more evident how quality drinking water is critical to our wellbeing.  I am proud of our entire organization’s commitment to providing quality services at affordable prices during these difficult times,” added Dix.

For additional information or questions regarding this rate increase, customers may review information at www.warrenwater.com

About Warren County Water District

Warren Water is a public water and wastewater utility serving more than 30,000 water and 7,500 wastewater customers throughout Warren County.  There are over 1,200 miles of water mains in the Warren Water service area, which spans 530 square miles.  The Warren Water sewer system includes over 190 miles of sewer lines.  For more information, visit www.warrenwater.com.   Value Water.  Value our Future.

2020 Water Rate Adjustment

2020 Sewer Rate Adjustment

Has Your Building Been Closed for Weeks? Flush the Water Pipes

Warren Water delivers drinking water through a network of pipes to your business. After the water flows through the meter, building owners are responsible for maintaining water quality.

As buildings reopen, businesses, schools and property management teams will begin restarting systems that have been empty or under used. Properly flushing plumbing is essential before reoccupying.

Flushing water lines and water using appliances, is an easy way to ensure that high water quality is maintained. It moves older water, that has been sitting in the pipes, out of the building and brings in fresh water.

Flushing is easy, follow the steps below.

WARREN WATER COMMENDS WATER PROFESSIONALS DURING DRINKING WATER WEEK

Warren Water commends the hardworking men and women who help ensure that tap water is “There When You Need It” during Drinking Water Week held May 3-9.

Warren Water, American Water Works Association and water utilities nationwide will observe Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to carry it to and from homes and businesses, and the important work of water professionals “behind the scenes”.

Reliable water service used for hygiene, hydration and cooking is critical to our health and safety throughout the COVID-19 pandemic. Health organizations recommend that normal hygienic practices, including handwashing for 20 seconds, may play an important role in slowing the spread of the coronavirus.

“Drinking Water Week provides an opportunity to recognize our most valuable resource and the team who delivers quality on tap 24/7. We can’t minimize the importance of a healthy water supply in our daily lives,” said John Dix, WCWD General Manager. “During these difficult times, we reflect on the heroic work of all who place themselves in harm’s way to keep us healthy and safe. Warren Water encourages everyone to be actively aware of how they personally connect with water.”

Drinking Water Week 2020 Campaign, which is hosted by the American Water Works Association (AWWA), is a national advocacy event designed to focus on issues associated with drinking water, including making sure that individuals have fresh, safe tap water and knowledge of how valuable the resource is in their daily lives. Tap water plays a critical role in the success of society, from meeting basic public health needs by providing safe drinking water and adequate sanitation, to promoting dental health and supporting industrial, agricultural, medical, and recreational activities.

“We are proud of our team at Warren Water who work around the clock to bring safe, reliable water to residences and businesses, testing the water 130,000 times a month to ensure quality,” Dix added, “This week gives us the opportunity to recognize their commitment to customers, quality service and public health.”

EVERYDAY HEROES – DEDICATION TO WATER & WASTEWATER SERVICES

 Today we remind ourselves that we are thankful for all the heroes that push forward to care for the community, thank you.  Those everyday heroes include our team at Warren, Simpson and Butler Water providing water and wastewater services 24/7.  At our utilities, we are strongly committed to protecting public health. 

Over the last 100 years, improvements in the health, success, and lifespan of the U.S. population can be linked to improvements in water quality. Providing safe drinking water was one of the most important public health achievements of the 20th century. Water treatment and disinfection has helped ensure access to healthy and safe water for millions of Americans.

“Our team of dedicated employees understand their vital role as operators in providing water and wastewater services. Our employees care, taking on additional duties and extending further measures to fulfill our mission daily,” stated General Manager John Dix. “The appreciation of our team of professionals is even greater during this difficult time as they work hard to defeat the spread of COVID-19.”

College Scholarship Deadline Extended to May 15, 2020

The Warren County Water District continues to promote education in the water supply field and as a part of its overall community involvement efforts by offering a scholarship each year.

The $1,000 scholarship is renewable for four years, as long as requirements are maintained. The scholarship program is administered by the College Heights Foundation at Western Kentucky University and the application submission deadline has been extended to May 15, 2020.  To learn more and/or to submit an application visit https://www.warrenwater.com/resources/scholarship/.

Warren Water Suspends Turn Offs Temporarily Amid Health Concerns Over the Coronavirus (COVID-19)

Warren Water continues to monitor the Coronavirus crisis on a regular basis. We recognize that access to clean water for washing hands is a vital component in reducing the spread of the virus. Because of this, we have decided to suspend turn offs for non-payment.

This is a temporary measure and customers are still responsible for paying their water bill. Warren Water will continue to work with customers who can’t pay by the due date. Customers needing to discuss payment options should contact us at 270.842.0052.

To continue our efforts in protecting our community and employees, Warren Water will also be closing our lobby to public access. Payments can be made through our payment portal on our website, by text, by phone through our automated system, or our drive through window and night deposit box. Additional information regarding other Warren Water services can be found at www.warrenwater.com. We appreciate your consideration during these difficult times.

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